Customer Mode

Question:  I’m missing some fields in the Options and missing the Pricing Tab in the Catalog.

Answer:  You are now in the Customer Mode, let me explain:

QwikQuote enables a password-protected “Customer Mode” that shields your cost information, protects your price list from modification, and covers the Pricing Box with the word “Customer.”  To gain full access to the program, press the F7 function key or click on the [UNLOCK] screen button, then press the ENTER key when asked for a password.  To enter your own password, choose “Set Password” on the Price List tab of the options screen.

Customer Mode

 

 

 

 

Customer Password

 

 

 

 

 

 

 

 

If you did not enter a password just click the check box and you will no longer be in the Customer Mode.

This will also bring back some missing fields that we hide for you if you are in the Customer Mode and your Pricing Tab will be back.

Configure User-Defined Fields

Question:  How can I bring in a field from my contact manager?

Answer:  QwikQuote’s [User Field ] button on the Quote screen enables you to include most fields from your contact manager including your contact manager’s user-definable fields.  For instance, suppose you have defined your first User Definable field in ACT! as “Terms”, and you want that field to appear automatically on every layout.  The “Terms” for each contact will automatically print just like the contact’s address or phone number.

User Fields

 

 

 

 

 

 

 

 

 

 

 

1. Ensure that the contact manager is set up correctly in Options | Contacts.  If the contact manager itself is not linked, the information will not appear.
2. Click on the User Fields button on the Quote screen.
3. Click on “Configure” in “QwikQuote User-Definable Fields”
4. The “Maintain QwikQuote User-Defined Fields” appears.  This is a list of any fields you have defined.  Click on the “Add” button.
5. The “Configure User-Definable Fields” box appears.  This is where you will define the new field.  For purposes of this explanation, we are configuring a User-Defined Field in ACT! called “Terms.”  On the first line – Name of Field – type in any name you want to call the field.  You may use “Terms” or “Payment Terms” or whatever you find descriptive:  the name does not affect the link.  Longer names will wrap-around;  we suggest you keep the name to about 12 characters.

6. On the second line – Field Type – click on the down arrow, and select from “Single-line Text,” “Multi-line Text,” “Alphabetical list,” or “Random order List.”  When working with a contact manager, you will most often choose “Single-line Text” because the fields in a contact manager are usually a single line.  The other options will generally be applied to new fields that you will create, not fields in Contact Managers.
7. On the third line – Validate Input As – we will leave “None,” since we are looking for a string of alphabetic characters.  You also have the option of ensuring that the data is a credit card number, that the credit card expiration date has not passed, that the data is a date, or that it is numeric data.  These options can be applied to other fields as appropriate.

8. The fourth line – Conversion – will usually be set to “None” unless you have imported your data in all caps, and wish to convert it to lower case.
9. The fifth line – Must be filled in to print or save the quote – can be checked to ensure that the field is filled in.  If it is checked, and the user-field is empty in your contact manager, you will get a message when you try to save or print saying, “You must choose a value for user-defined field Payment Terms before saving.”

10. There are three more choices under the line in the “Configure User-Defined Fields” box.  These are mutually exclusive, and only the first is used for linking to a contact manager.  Click on “Retrieve Contact Manager Field.”
11. In the box to the right of “Retrieve Contact Manager Field,” type the exact field item name from the Contact Manager Link Table below.  For the first user-defined field in ACT!, you would type:  User_1
12. Click the OK buttons on the three open windows.  You have completed a link to your contact manager fields, and can now choose the field in QwikQuote’s Layout (click on the “Field” button.)  Place it wherever you prefer on your quote design.

See ACT!; GoldMine; Maximizer Link Table, in the QwikQuote Help file. i.e. “ACT! Link Table”

ACT! Overview

ACT!

QwikQuote communicates with ACT better than other quoting programs. Let’s see

how:

QwikQuote Links

To versions 4.0, 2000/5.0, 6.0, 2005/7.0, 2006/8.0, 2007/9.0, 2008/10.0, and 2009/11.0

 

Information from ACT to QwikQuote

Figure 1: QwikQuote and ACT work seamlessly together. Salespeople will no longer

have to remember what kind of pricing a customer gets. QwikQuote automatically sets

the proper price level based on your setting in the ACT customer contact record. Here is

just some of the information that can be linked:

• Contact information

• Shipping Address

• Pricing level

• Any other fields you consider important.

ACT 1

 

 

 

 

 

 

 

 

 

 Not all customers get the same pricing and QwikQuote makes it easy to set the

correct pricing level. No more checking and double checking to make sure an end user is

getting a discount reserved for your best customers.

ACT 3

 

 

 

 

 

 

 

Bring in other important fields from your ACT contact record. For example,

the ACT Customer ID for easy cross reference for your accounting department.

ACT 4

 

 

 

 

 

 

ACT 5

 

 

 

 

 

 

 

 

 

 

 

Customer contact and shipping address is brought over from ACT with one

click of your mouse.

ACT 2

QwikQuote License Agreement – Warranty

LICENSE GRANT

QwikQuote grants you a non-exclusive license to:

  • Use one copy of the Software on a single computer terminal connected to a single computer.
  • Make one copy of the Software for archival purposes, or copy the Software onto the hard disk of your computer and retain the original for archival purposes. You may not copy the Documentation.
  • QwikQuote will grant you up to three Activation Keys per license.  The three Activation Keys will be given to the customer that purchased the license only. 
  • QwikQuote will grant the three licenses as long as the customer is current on their maintenance contract.

 

Read more »

Outlook trying to access email

Question: Is there anyway that we can avoid getting this “error” when we use Outlook as a contact source.

     

Answer: There is a setting in your Outlook that needs to be checked.

How to make a Print Screen

Question: How do I make a Print Screen?

Answer: When you have anything on a screen and you need to send it just simply hold down your Control Key and while it is being held down hit your Print Screen Button. It looks like nothing happen, but it did put it on your clipboard. Now just open Word and paste the Screen Shot on a blank page. Attach that to your Support Ticket on the support page on our web site and send it along with an explanation as to when you received the error.

Can’t save quote

Question: I can’t seem to be able to save a quote to my ACT! 9 and I’m getting the following errors:
Click on Picture to Enlarge
Answer: Make sure you are an active user in the ACT contact database:

Error At: frmQteInfo_SaveToACT.ACTWEB_AddSOppProduct()

Question: I get this error and just want to know where to set the option #3what is the QQ server options feature.
Click on Picture to Enlarge

Answer: In some ACT releases, a standard user can do the Manage Product List
Check the log in ACT user to make sure the menu Mange Product List is enabled.

If it is enabled, it will be OK.

Otherwise, you need to consider the agent approach by way of qqServerOptions.exe

Can’t load sales contact from ACT

Question: Trying to bring in a contact from ACT and when I click on the “Find Contact” I get the following error message?

Answer: Click on the “Bring in ACT! Contact” button.
The Find Contact requires that you have setup the correct log in information in our program. The Bring in ACT! Contact circumvents this.

Click on picture to enlarge:

Can’t find specified path

Question: I received the following message when trying to install QwikQuote.

Answer: This is the type of message you will see if you are trying to install QwikQuote and you do not have sufficient rights. See below for Vista.

Administrator in Vista
In the Windows Operating System other than Vista or on a computer that has 3rd party protection software similar to Vista UAC, you can install QwikQuote properly with an Administrator Group User. If not, the QwikQuote installation program will prompt you for Administrator rights and the usual understanding of an Administrator Group User log in will work.
However, in Vista, the 1st user you set is an Administrator Group User it is not the overall Administrator. Therefore, the QwikQuote installation program is not able to advise you of this situation. If you just log in and try to install QwikQuote, you will see the above message.

Contact support@qwikquote.com if you feel you have sufficient rights and are still getting this message.

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